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Understanding your insurance

Your ID Card

Your member ID has important information about your health planHealth coverage issued to you directly (individual plan) or through an employer, union, or other group sponsors (employer group plan) that provides coverage for certain healthcare costs.. Carry it with you when seeking care from a doctor, hospital, pharmacy or anywhere you get health services.

View sample ID card

Paying your premium

If you have a , we offer several convenient and secure ways to pay your bill online, over the phone or in person.

Pay your premium

Health risk assessments

For select members, Blueprint Portal has a special questionnaire, known as a health risk assessment (HRA), that can help you identify habits and medical history risks before they cause health conditions to sneak up on you.

More about HRAs

Case management

These services can help qualifying members navigate the healthcare system, lower costs and maximize their benefitsServices your plan covers. Also known as covered services..

View case management

Coverage policy

Find out which procedures are covered by your policy using this search tool.

Search coverage policy

Your EOB

For some claims, you will receive a EOB once they have been processed.

View sample EOB

Benefits and coverage documents

Enter your Member ID number or the Policy ID number you received by email to view your current Evidence of Coverage and Schedule of Benefits.

Find benefits and coverage documents


Definitions for frequently used insurance terms.

View glossary