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Behavioral health support and care


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Mental health conditions are common. In fact, one in five adults and one in six children in the United States will experience a mental health challenge each year. Conditions related to the mind can and should be treated – just like any other medical condition.

Whether you’re seeking ongoing support or looking for guidance for the first time, you’ll find programs, tools and resources to help you take the next step toward better behavioral health.

Your behavioral health is key to your overall well-being. Your health plan includes helpful resources and access to providers and programs to ensure your mental health is a priority.

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Sometimes getting the help you need is as simple as finding self-help tools and resources.

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Substance use disorders affect millions of individuals and families, but recovery is always possible with the right support. Many of our health plans provide access to programs and resources for compassionate, evidence-based care designed to help individuals regain stability, restore health and build a strong foundation for long-term recovery.

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As a parent, finding care for a child or teenager with a behavioral health concern can feel overwhelming. We’re here to help you understand your options, connect with resources and support you as a parent.

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Behavioral health refers to the connection between your behaviors, emotions and overall well-being. You may hear this term used for:

  • Everyday lifestyle habits that affect your health (like stress management, nutrition, sleep, smoking, etc.)
  • Mental health conditions (like anxiety, bipolar disorder and depression)
  • Substance use and addiction (including alcohol, drugs and other dependencies).

Simply put, behavioral health recognizes that what we do and how we feel are deeply connected to our physical health.

In-network providers can be found through Blueprint Portal using your member ID card. You can also access any virtual options available. If available, use your employer’s Employee Assistance Program (EAP).

A great place to start is with your primary care provider (PCP). They know you best and can help guide you based on conditions you might have or your family history. They will help you evaluate what you are feeling, screen for behavioral health conditions and provide care recommendations or referrals.

If therapy is recommended, it can have a positive impact on your mental health. Taking the time to find the right counselor or therapist is important to your success. It may take several appointments to know if they are a good fit.

When choosing a provider, you may want to consider: Do you want virtual visits, in-person care or a combination? How often do you need to see the provider? Is the provider in an accessible location or do you need to consider transportation limitations?

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When searching for a therapist or counselor consider:

  • What do you want to accomplish in therapy? Find someone who can help you focus on areas of your life that impact your goals and help you make decisions that lead to a better quality of life.
  • If you’re searching for a counselor for your child some important questions to ask include:
    • What is your experience working with children?
    • How will I or other family members be involved in treatment?
    • What are the goals of treatment?
  • Reach out to therapists who address your specific area of concern. Some therapists specialize in family and domestic matters while others may specialize in stress management, anxiety or substance use. Getting specific with your search will help ensure the perfect fit.

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