Availity is a multi-payer site where you can use a single user ID and password to work with Arkansas Blue Cross, Health Advantage, Blue Advantage, Octave Blue Cross and other participating payers online. Availity is compliant with all HIPAA regulations, and there is no cost for providers to register or use any of the online tools. Providers have access on Availity to check eligibility, submit claims, check status, view remittances, as well as a dedicated Payer Space that offers payer-specific application and important announcements for plan and policy updates.
Benefits/Eligibility
- Arkansas Members
- Out of State & FEP Members
Claims/Payments
- Claims (I/P/D) (837)
- ERAs (835)
- Claim Status (276/277)
- Claims List
- Claims Correction
- Remittance Viewer
- Secure File Upload
Dedicated Payer Space
- Providers' News and Announcements
- Resources
- Helpful Links
- Link to Overpayment Requests
Additional Features:
- Prior Auth/Pre-Service Review
- Electronic Funds Transfer (EFT) Enrollment
- Fee Schedule
- Unsolicited Attachments (275)
- Solicited Attachments (277RFAI)
Self Service
- Availity Essentials portal
- Knowledgebase
- On-demand training
- Robust help system
- Scheduled outages and alerts: Availity status
- News & announcements
Availity Client Services (ACS)
- Eticketing: Available 24/7
- Chat: Available throughout the day via Community Support
- Phone: 800-AVAILITY (282-4548) available Monday-Friday, 8:00 a.m.-8:00 p.m. (Eastern time zone)
You can also email the EDI Team for assistance