Skip to Content (Press Enter)

Individual provider application process


Whether you are new to credentialing or have prior experience, you will find clear instructions on how to submit your application, the information and documentation required, and what to expect throughout the review process. Our goal is to make the experience as straightforward and transparent as possible, so you can focus on delivering quality care while we work with you to expand access for our members.

hero-banner-individual-provider-app-process.webp

Determine your eligibility for network participation

Review eligible provider types

Verify we contract with your provider type and that you meet the credentialing requirements.

View types

Review network participation guidelines

These guidelines apply to all credentialed providers and organizations joining our networks.

View guidelines

Apply for network participation

Submit your request for application

If you meet the requirements in step 1, complete the request for application (provider)

Apply now

Log into the Hub and complete the provider application

Once the RFA is processed, you will receive instructions on how to access the Hub Apply Portal (“the Hub”) where you will complete the full provider application.

The Hub resources

Clinic or organization status

If you have a clinic or practice that is not registered with Octave Blue Cross, please refer to the clinic and organization application process.

Review process

If you intend to participate in the Lucet network, please contact Lucet AFTER credentialing with Octave Blue Cross is complete. We have additional information and resources available for mental health providers.

Register for Availity

An Availity Essentials account is required to check eligibility, submit claims, check status, view remittances, as well as view a dedicated Payer Space that offers payer-specific application and important announcements for plan and policy updates.

Register now

Get help with Availity

Learn how Availity serves as the designated EDI Gateway providing portal and clearinghouse services for Octave Blue Cross.

Get help

Review the network participation appeal policy

Please review the network participation appeal policy and procedures in the event that your application is denied or your network status is terminated.